Review the issue around SAP and FoxMeyer including FoxMeyer’s bankruptcy, the lawsuit against SAP, and the ultimate resolution. Two links are available below. This Case Study should be 2-3 pages in length and focus on the following questions:
– Who was ultimately at fault for the failed ERP implementation?
– What Project Management processes could have de-escalated the issue at FoxMeyer?
– What could the FoxMeyer CEO have done differently?
– How is this case study relevant to the discussions of to Scope Management and Requirements Gathering / Traceability?
Links:
https://www.sugarcrm.com/blog/2013/03/28/on-foxmeyer-and-why-forcing-a-big-bang-solution-can-kill-your-business/

Case Study