Learning Outcome 2 Know how to create an operational plan in line with organisational objectives
2.1 Examine the impact of legal and organisational factors on an operational plan
Legal may include but is not limited to Health and Safety at Work Act 1974, Consumer Protection Act 1987, Data Protection Act 1998, Freedom of Information Act 2000, Sale of Goods Act 1979, Equality Act 2010, Digital Economy Bill, 2016, Working Time Directive, 1998, Safeguarding Vulnerable Groups Act (SVGA), 2006, Communication Act 2003 and industry specific regulations.
Organisational may include but is not limited to performance standards, customer service charters, policies and procedures for human resources, health and safety, safety and security, equality and diversity, communication and data protection, procurement, risk assessment, LEAN production, quality standards
2.2 Assess the ethical requirements that influence an operational plan
Ethical may include but is not limited to code of conduct, sustainability, corporate social responsibility, organisational values and culture, equality and diversity.